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Frequently Asked Questions


Why private tuition?

Private tuition on a one-to-one basis is clearly the most productive way to learn. Private tuition can help those who find a particular subject hard to grasp by explaining the key concepts thoroughly before building upon the knowledge. In addition, it can help academically advance students by exploring beyond the set syllabus so that they remained challenged and interested in their education.

Why would my child need tuition?

Private tuition can be used help your child catch up after temporarily falling behind, to learn a subject outside the school environment, to stretch your child further or give closer attention to the needs of your child than is possible in a classroom environment. The extra focus and tailored attention of specialized one-to-one private tuition can be the decisive factor that will make the difference to successful learning and good exam grades, ensuring that your child is able to reap the most benefit from their mainstream educational activities and fulfill their academic potential.

Why choose Mindlab Tuition centre?

We are the premier tuition centre in Singapore offering help in the IB Diploma as well as IGCSE . We coach our students to achieve the highest grades in their subject areas by offering instruction and training that would adequately prepare them for examinations. Our team at Mindlab can offer a number of benefits for your child, including raising levels of school performance, but also helping a child to increase their confidence, enjoyment and motivation in a subject.

Who are the tutors?

Our tutors range from former teachers to undergraduates, graduates as well as research scholars. They also have experience in teaching the various subjects they are engaged in. Click HERE for more information about our tutors.

How long is the duration of each class?

Our classes have a minimum of 90 minutes (1.5hr) as the lessons are planned out to involve rigorous coaching that requires more than 1 hour. Some students requires more than 90 minutes and we render support upon request for an extended class duration.

Are the classes conducted in groups?

We offer individual (1-to-1) and group tuition. Check with us to find a group class suitable for your child. Alternatively, your child may start a group class with a friend.

Would my child be given assignments from the tutors?

Yes, assignments are an integral part of the learning process and students are expected to complete the assignments. They would not be overly taxed given the fact that they would also have school homework to deal with.

Where are the assignments from?

The assignments are created in-house with the assistance of experienced teachers at Mindlab. The materials are reviewed annually to ensure the relevance and usefulness of the materials. We consistently ensure that the materials are tailored for the needs of IB, IGCSE, IP, ‘O’ Level students. We go the extra mile and customize the assignments for curriculum not based on the above-mentioned programs. We categorize our question bank according to 4 difficulty levels depending on the student’s level.
Class Policies
IBDP Exam Timetable (May 2019)
 IGCSE Exam Timetable (May 2019)

What happens if my child misses a lesson?

If a student is unable to make it for a class, he/she should inform the centre at least 24 hours in advance to schedule in a make-up class in place of the class he/she would miss. In the event that this is not done, an MC would need to be provided to allow for a rescheduling of class. There is no possibility for a make-up lesson if the class is a group class. All cancellation and changes to the schedule should be made to the Admin Department via email and/or phone call 63419618.

How are payments made?

Starting July of 2011, fees are to be collected in bundles of 6, 8, or 12 sessions in advance or at least until the end of the term. There is also a registration fee of $30 which would be levied once upon signing up for the classes. Also note that we offer a trial session with the tutor prior to committing to the bundle class packages. For further clarifications on these, you may contact us HERE.

When are fees to be paid?

Payments are made in advance prior to the commencement of the classes.

What is the study support program about and do I have to pay for it?

The study support program is a complimentary feature offered by Mindlab to all registered students should they request for it. There would be teachers on hand to guide the student should he require any help in his assignments. The goal of the program is to augment the weekly tutorial sessions to ensure that the student receives continuous support.

Would there be tuition classes on Public Holidays?

Mindlab centres are OPEN on official MOE gazette Public Holidays unless otherwise informed by the Management.

What if my child would like to stop tuition classes at Mindlab?

If you wish to discontinue your classes at Mindlab, you would need to inform the Administrative Department a month in advance.